Historic Washington DC
Bed and Breakfast

Bed & Breakfast Lodging Policies

Check availability and reserve your room online 24 hours a day. Please email or call +1-202-588-1180 if you have any questions. Our office hours are from 9 am to 8 pm.

American Guest House policies for our Washington DC lodging are listed below. Please read them and contact us if you have any questions. We strive to ensure the comfort and privacy of our guests, and in doing so, we uphold our rules as guidelines for those staying with us.

Reservation Charges
Your credit card will be charged the total amount due according to the “Rate Option” you selected. Please see our cancellation notice requirements below so you will not be penalized.

Check-in Time
Check-in time is from 4:00 p.m. to 10:00 p.m. If your room is available and ready you can purchase an early check beginning at 10 a.m., for an additional $15 per hour fee. Advance notice is required for early check-in. You may store your luggage for free in the Parlor/TV room as early as 10 a.m. If you do not see anyone at the desk, call +1-202-588-1180, and one of the innkeepers will assist you. If you are planning to arrive later in the evening, let us know in advance so that we can arrange your late check-in within our 4:00 p.m. to 10:00 p.m. check-in window. We do not charge a fee for late check-ins.

Check-out Time
Check-out time is at 11:00 a.m. EST A late check-out must be purchased in advance at $15 per hour. Guests must vacate the room by 2:00 p.m. at the latest. However, you are welcome to enjoy the common areas, store your luggage in the parlor room, use the guest computer, and help yourself to coffee, tea, hot chocolate, and cookies until 5:00 p.m. on your departure day.

Presidential Inauguration
The Presidential Inauguration rate type applies from January 17 to January 22, with a 3-night stay required.
Full payment is due 30 days before the arrival date. Please note that there will be no refunds or credits after your credit card is charged.
We will cancel your reservation immediately if your credit card is declined.

CANCELLATION & CHANGE POLICIES
We must receive your cancellation or change requests VIA EMAIL by the latest 11 AM EST according to the Rate Option chosen.

**Find below the individual cancelation/change policies for each Rate Option.**

STANDARD RATE CANCELLATION POLICY:
***Cancel your reservation at least Six (6) days (144 hours) Prior to your Arrival Date by 11:00 AM at the latest, for a full refund, less a $30 processing fee. Otherwise, No Refund and No credit. Your credit card will be charged 6 days prior to your arrival date***

LAST MINUTE DEAL: 2-DAY REFUNDABLE CANCELLATION POLICY:
***Cancel your reservation 2 days (48 hours) before your ARRIVAL DATE by 11:00 AM, for a full refund, less a $30 processing fee. Otherwise, No Refund and No Credit.
Your credit card will be charged 6 days before your arrival date.***

NON-REFUNDABLE & CORPORATE:

***The Non-Refundable and Corporate Rate Options are NON-REFUNDABLE and do not include breakfast.*** No Credits, No Refunds. No Date Changes. Your credit card will be charged immediately***

THIRD-PARTY WEBSITES:
If you made your reservations on a third-party website, i.e., Expedia, Booking.com, Airbnb, and/or their affiliates, you must contact them directly for any changes or cancelations.***

TRAVEL INSURANCE
We strongly suggest that you purchase Travel Insurance to cover last-minute cancellations and changes.

SPECIAL CLEANING/DESINFECTING
We charge $200 per occurrence if your room, or any area in the property, requires special cleaning/disinfecting, due to sickness, drunkenness, children, and pets accidents.

Occupancy / No Entertaining
The occupancy of rooms is for registered guests only. We reserve the right to ask guests to leave, without a refund of reservation if this rule is broken. No entertaining of friends or family is allowed.

Quiet Time
Quiet hours are from 9:00 p.m. to 9:00 a.m.

Minimum Stay
None

Reservation Fee
None

Where to Leave the Room Key at Check-out
Please leave your room key at the front desk key box/basket as you leave.

Luggage Storage & Handling
We will store your luggage if you arrive early (beginning at 10:00 a.m.) and upon check-out until 5:00 p.m. free of charge. We are available to carry your luggage to or from your room from 10:00 a.m. to 8:00 p.m.

Elevator
We do not have an elevator but we are available to carry your luggage up and down the stairs for you from 10:00 a.m. to 8:00 p.m. If you need help outside of these hours, let us know the day before.

Smoking and Cannabis Use
Our Washington DC bed and breakfast is a non-smoking and Cannabis free property. If you smoke or use any type of Cannabis in your room or anywhere on the property we will charge your credit card an additional $200 clean-up fee and will ask you to leave without any type of reimbursement.

Children
We cannot accommodate children under 12 years of age. Parents/Guardians are required to provide legal documentation.

Pets
We are not able to accommodate pets. We reserve the right to ask guests to leave without a refund if this rule is broken. Please communicate with us in advance if you are bringing a service animal.

Payment Method
We accept VISA, MASTERCARD, and DISCOVER. Sorry, personal checks cannot be accepted.

Breakfast
Breakfast is included with the Standard Rate and Last Minute Deal only.
8:30 am to 9:30 am – Continental Breakfast available
8:30 am to 9 am – Warm Breakfast available
We DO NOT cater to individual dietary requirements

Gift Certificates/Cards
We accept Gift Certificates from BnBFinder.com for a maximum of $500. Gift certificates can not be applied to discounted rates or to reservations made via a third-party website such as Airbnb.com, Expedia, Hotels.com, Booking.com, etc.

Forgotten Items
Items left behind may be shipped to you. We charge the regular shipping fees plus a $15 handling fee. Due to a lack of storage space, we can only hold left-behind items up to 2 months after your departure date. If you think you have lost an item on your vacation, please email us.

Parking
We do not have parking at the Guest House. Street parking in the neighborhood is residential and often limited to 2 hours; we suggest reserving a nearby garage on SpotHero. Please visit our Map & Directions page for parking options. We strongly suggest that you reserve parking in advance.

Lost Keys
There is a $5 charge for each lost room key.

Laundry
Wash/dry/fold laundry service is available at $25.00 per load.

Accessibility
American Guest House warmly welcomes all guests. However, due to the historic significance of our four-story row house built in 1893, our property is not wheelchair accessible. Removal of necessary physical barriers for accessibility is not readily achievable as such removal would threaten or destroy the historic significance of the property. These barriers include:

• No public parking directly in front of the Inn. Guests must make use of a nearby public parking garage
• No elevator
• Steps leading to the entrance of the Inn
• Numerous steps lead to all guestrooms
• Narrow hallways and doorways are not wheelchair accessible

We are committed to facilitating the accessibility and usability of this website for all people with disabilities. We will continue to implement the relevant portions of the World Wide Web Consortium’s Web Content Accessibility Guidelines 2.0 Level AA (WCAG 2.0 AA) or such other standards as required by the Americans with Disabilities Act (ADA). On a periodic basis, our website will be tested with assistive technology. Please be aware that our efforts are ongoing. You may email us at info@americanguesthouse.com or call us from 10 AM – 5 PM with questions or concerns regarding ADA accessibility issues, including issues accessing the website.

For special accommodation needs, please call us directly at +1-202-588-1180 so we can help you determine the best room to ensure you have a comfortable arrival and enjoyable stay.

We appreciate your help in keeping our Washington DC Inn comfortable for all of our guests.