Bed & Breakfast Lodging Policies
Check availability and reserve your room online 24 hours a day. Please email or call (202) 588-1180 if you have any questions. Our office hours are from 8 am to 10 pm.
American Guest House policies for our Washington DC lodging, are listed below. Please read them and email us if you have any questions. We strive to ensure the comfort and privacy of our guests, and in doing so, we uphold our rules as guidelines for those staying with us. If you have a particular situation you would like to discuss, please email or call us.
Your credit card will be charged the total amount due by 6 a.m. five days (120 hours) prior to your arrival date. Please see our cancellation notice requirements below so you will not be penalized.
Check-in time is at 4:00 p.m. If your room is ready you can check in as early as 10 a.m., but please check with us first. If you arrive earlier than planned, please check with us at the front desk and we will let you know if your room is ready. If you do not see anyone at the desk, just call (202) 588-1180, and one of the innkeepers will assist you. You may drop off your luggage as early as 9 a.m. If you arrive late (past 10 p.m.), let us know in advance so that we can make the proper arrangements for your late check-in. We do not charge a fee for late check-ins.
Check-out time is at 11:00 a.m. You will be charged $30 for each additional hour you stay in the room and must vacate the room by 2:00 p.m. at the latest. Please let us know in advance if you will need a late check-out. However, you are welcome to enjoy the common areas, store your luggage in the parlor room, use the guest computer, and help yourself to coffee, tea, hot chocolate, and cookies until 8:00 p.m. on your departure day.
CANCELLATION & CHANGE (except during Special Occasions)
If you wish to cancel or change your reservation you must notify us in writing of the change 5 days or 120 hours prior to your scheduled date of arrival in order to avoid fees. Otherwise, your credit card will be charged for what was in your original reservation up to 3 nights plus tax.
If you made your reservation via one of the following sites or their affiliates, Expedia, Booking. Hotels.com, HostelWorld, Airbnb, FlipKey, etc., you must contact them directly for a cancellation or change.
OCCUPANCY / NO ENTERTAINING
Occupancy of rooms is for registered guests only. We reserve the right to ask guests to leave, without refund of reservation, if this rule is broken.
Quiet hours are from 8:00 p.m. to 9:00 a.m. every night.
From 1 to 3 nights depending on the time of year. Please check our availability page, send us an email, or give us a call.
There is no registration fee.
WHERE TO LEAVE THE ROOM KEY AT CHECK-OUT
Please leave your room key on the front desk as you leave.
LUGGAGE STORAGE & HANDLING
We will store your luggage if you arrive early (beginning at 9:00 a.m.) and upon check-out until 8:00 p.m. for no additional charge. We are available to carry your luggage from 9:00 a.m. to 10:00 p.m.
We do not have an elevator but we are available to carry your luggage up and down the stairs for you from 9:00 a.m. to 10:00 p.m. If you need help outside of these hours, let us know the day before. We can move your heavier luggage into the parlor room downstairs the day before your departure.
Our Washington DC bed and breakfast is a non-smoking property. If you smoke in your room or anywhere on the property we will charge your credit card an additional $200 and may ask you to leave without any type of reimbursement.
We are not able to accommodate children. We reserve the right to ask guests to leave, without refund of reservation, if this rule is broken.
We are not able to accommodate pets. We reserve the right to ask guests to leave, without refund of reservation, if this rule is broken.
We accept cash, traveler’s checks, American Express, Visa, Master Card, Discover Card, and some debit cards. Sorry, personal checks cannot be accepted.
Hot breakfast is served every morning from 7:30 to 9:00 a.m. on Monday through Friday, and from 8:00 to 9:30 a.m. on Saturday, Sunday, & Holidays. Continental breakfast is available a half hour after hot breakfast ends. Breakfast is available for extra guests with prior arrangement for a $10 fee. To-go continental breakfasts must be requested the day before by no later than 7 pm.
We accept Gift Certificates from BedandBreakfast.com and BnBFinder.com for a maximum of $500.00. Gift certificates can not be applied to discounted rates or to reservations made via a third party website such as Expedia, Hotels, Booking.com, etc.
LONG DISTANCE CALLS
There is a $70.00 minimum charge for each operator-assisted call plus cost per minutes used.
Items left behind may be shipped to you. We charge the regular shipping fees plus a $15 handling fee. Due to a lack of storage space, we can only hold left-behind items up to 2 months after your departure date. If you think you have lost an item on your Washington DC vacation, please email us.
We do not have parking at the guest house. Please visit our Find Us page then scroll down to PARKING for parking garage options and fees. We strongly suggest that you reserve parking in advance via www.Parkme.com www.Parkingpanda.com or any other parking app available online.
There is a $5 charge for each lost key.
Wash/dry/fold laundry service is available at $15.00 per load.