Policies for our Washington DC Lodging
If you are interested in making a reservation, you can check availability or reserve your room online 24 hours a day, or you can call us at (703) 768-0335 between the hours of 7:30AM and 5:00 PM. We occasionally have specials in effect.
The following policies assure the comfort of all of our guests lodging with us:
We are not able to accommodate Walk Ins.
CHECK-IN: 3:00 PM
Earlier check-in can be accommodated with prior arrangement if your room is available. If your room is ready, you are welcome to settle in. Please check with the Innkeeper at arrival, otherwise, you may leave your luggage in the living room.
Late check-in can be accommodated with prior arrangement. If arriving later, please contact us ahead of time for an an entry code to open the front door. We'll leave your bedroom door unlocked with the key in the room on top of the desk. We'll take your phone calls until 7 PM - please make sure you have all the info you need (including your entry code) by then. Please be prepared to provide us your credit card at breakfast so we can process your check in. In order not to disturb our guests we ask that you please be very quiet when carrying your luggage upstairs. There are bedrooms in the basement also.
CHECK-OUT
by 10:30AM. Late check-outs will be charged for an additional day.
LUGGAGE STORAGE
We will store your luggage until 4 PM at no charge if you make arrangements with us to do so.
BREAKFAST
We serve a delicious healthy breakfast that includes a fresh fruit salad, your choice of omelets and more. Breakfast is served every morning from 7:30 AM-9:30AM Monday through Friday (hot breakfast only until 9:00 AM) and 8:00 AM-10:00 AM (hot breakfast until 9:30 AM) Saturday, Sundays & Holidays.
SMOKING
The American Guest House is a Non-Smoking property. We are proud to assure all of our guests a smoke free environment. There are no smoking areas on the premises.
CHILDREN
We are not able to accommodate children under 10.
PETS
We are not able to accommodate pets.
OCCUPANCY
Occupancy of our guest rooms is limited to registered guests only.
Wi-Fi - INTERNET
Wireless internet access is available throughout the house at no charge. There is also a computer available to our registered guests in the living room.
Both services are free while you are our guests. Due to demand, registered guests only, please. There is a $10 per hour charge to use these services after check-out.
LONG DISTANCE CALLS
There is a $50.00 charge for each Operator Assisted call + minutes used. Please check rates before making a long distance call.
PAYMENT
We accept cash, travelers checks, Visa, Master Card, Discover Card and some debit cards. Sorry, personal checks can not be accepted.
CANCELLATION
All reservations are held with a valid credit card. Due to our size, cancellations affect us greatly. As a result, we require 5 days notice for a cancellation or reduction in the number of days or rooms for your reservation. If you provide us with less than 5 days notice, we will charge your credit card for the length of your reservation up to a maximum of 3 days. Last minute reservations made less than 5 days from the date of arrival will have 2 hours to cancel/change without penalty, otherwise we will charge your credit card for the length of your reservation up to a maximum of 3 days.
FORGOTTEN ITEMS
Items you left behind can be shipped to you. We charge the regular shipping fees plus $10 handling fee to your credit card upon your request. Due to a lack of storage space, we can only hold the items you left behind, for 2 months.
LAUNDRY
Wash/Dry/Fold laundry service available at $10.00 per load.
PARKING
There is parking available about 2 blocks away. Cost ranges from $15 to $28 per night.
LOST KEYS
There is a $5 charge for lost keys.
We appreciate your help in keeping our Washington DC Lodging comfortable for all of our guests.
